1. Flight Coordination:

• Plan and coordinate aircraft arrivals, departures, and turnaround operations.

• Communicate with pilots, cabin crew and operators ensure smooth ground movement.

2. Aircraft Handling Supervision:

• Oversee baggage loading/unloading, fuelling, catering, and other ground services.

3. Safety and Compliance:

• Enforce safety regulations on the ramp and around aircraft.

• Conduct inspections to ensure that ground operations comply with aviation laws, airport and company policies.

4. Passenger Services Support:

• Coordinate arrival and departure procedures.

• Resolve any issues related to baggage, delays, and customer complaints on the ground.

5. Resource Management:

• Allocate equipment like vehicles, tugs, belts, and stairs as needed.

• Monitor the availability and serviceability of ground support equipment (GSE).

6. Emergency Response:

• Act as a first point of contact during ground emergencies (e.g., aircraft incidents, fuel spills).

• Coordinate with airport fire, medical, and security teams.

7. Documentation and Reporting:

• Complete necessary paperwork for flight operations and reports.

• Update databases and logs related to aircraft handling.

8. Liaison Role:

• Act as a bridge between the airline, airport authorities, customs, and other stakeholders.

• Attend operational briefings and relay important information to teams.

9. Weather Monitoring:

• Track weather conditions and assess potential impacts on ground and flight operations.

Coordinate contingency plans if necessary